FAQ

We sell many useful pet products.

You can view them on the collection page.

We have a wide variety of products in stock.

We take utmost care in packaging our products to ensure their safe delivery. We use protective materials such as acid-free tissue paper, bubble wrap, or foam inserts to safeguard the items during transit. Additionally, we use sturdy cardboard boxes or mailing tubes designed to prevent bending or crushing.

The shipping time for our products can vary depending on several factors, including the destination and the shipping method selected.Shipments usually range from 7 to 15 business days, depending on the location and customs clearance. Please note that these are estimated time frames and can be subject to delays beyond our control.

Yes, we provide tracking information for all our shipped handmade wooden products. Once your order is dispatched, we will send you a confirmation email containing the tracking number and instructions on how to track your shipment. You can use this tracking number to monitor the progress of your package and get real-time updates on its whereabouts.